Shipping Policy
Processing time:
The processing time is the time it takes me to pack and send your package after you've placed your order. I aim to dispatch all orders in 1 to 7 days but some delays can occur. You will receive an email (or text) once your order has been shipped!
Shipping:
I am based in the UK and offer worldwide shipping. For international customers: shipping times might be long, it could get to you quickly or take up to 12 weeks (depending on the shipping method that you choose) so please be patient as I cannot ensure how long your order will take to get to you!
Because of Covid-19 shipping times might be even longer than expected.
If you want to open a Group Order to reduce shipping costs please contact me on instagram (@seven.paths) or twitter (@7_paths)!
EU Customers:
Please shop on my etsy to avoid paying more fees upon delivery.
Click here to go to my etsy shop!
Due to the new VAT rules that went into action on July 1st 2021, customers from the EU are required to pay for import VAT on all orders made outside of the EU. If you order on my website the VAT is not included, so you will have to pay for the VAT + a processing fee upon delivery, and your order will be held until you pay for the taxes and fees. If you order on my Etsy the VAT is automatically included in the price of my items, so you'll pay for the VAT at the same time as your order and won't have to pay anything else after that, so you can avoid paying the processing fee by ordering on etsy. You will also get your order faster since it won't be held at customs.
Shipping options & rates:
For the UK and Europe you can choose between Standard and Tracked delivery & for North America, South America, Asia, Africa & Oceania you can choose between Economy, Standard or tracked delivery.
- Economy: Delivery in 2 to 12 weeks, no tracking number.
- Standard: Delivery in 7-21 days, no tracking number.
- Tracked: Delivery in 7-21 days, with tracking number.
The shipping rates are calculated based on the weight of the packages, so this includes the item(s) you ordered + all packaging + freebies etc. The amount of shipping you'll have to pay will be calculated at checkout.
Please note that I am not responsible for any import VAT, taxes and fees. Once your order is shipped I have no control over the shipping process at all, therefore I am not responsible for any lost or stolen packages.